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Home Lifestyle Travel

How TravelPerk helps to mitigate ongoing journey disruptions

livemag by livemag
September 5, 2022
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How TravelPerk helps to mitigate ongoing journey disruptions
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Journey chaos is hitting the information headlines worldwide. Final minute flight cancelations and employees shortages have contributed to ongoing disruptions and traveler frustration.

Enterprise vacationers have additionally been caught up within the chaos. Nevertheless, the ‘present should go on’, proper? Enterprise journey is important and regardless of the challenges, you understand that journey is essential to driving firm development – you are not alone in considering this. 

In actual fact, based on a 2022 Tourism Economics survey carried out in collaboration with the US Journey Affiliation, 73% of executives take into account enterprise journey important. 91% of executives stated they would favor to shut a deal in particular person, even when it requires air journey. 

The excellent news is, enterprise journey would not must be a traumatic expertise, greater than something, these ongoing disruptions display how it is by no means been extra necessary to decide on an progressive enterprise journey platform you may depend on to remain updated and make modifications each time it is advisable.

Stress-free enterprise journey with TravelPerk

The Tourism and Economics survey discovered that two-thirds of respondents felt ‘alone’ when dealing with issues like flight bookings, overbooked motels or misplaced baggage claims when touring for work. Nevertheless, with the appropriate company journey resolution, you will not be alone in managing your enterprise journeys.

TravelPerk is doing all the pieces it might to assist mitigate the challenges and frustrations of touring for work, providing you with methods to handle stress throughout enterprise journey.

This is how:

1. Continued enhancements to our customer support

In distinction to different suppliers out there, TravelPerk didn’t lower employees amid the coronavirus pandemic. In actual fact, we’re including extra employees to our buyer care group on a weekly foundation! This equips us to higher help you throughout ongoing flight disruptions, reply your whole journey considerations as effectively as potential and ensures you expertise our 7* service.

Assist from an actual human

Amid a spike in flight cancellations and last-minute journey modifications, within the first occasion, we’ve got a customer support group that’s accessible 24/7 by way of on-line chat, phone, and electronic mail. This implies which you could join with a human being once you want journey assist essentially the most.  

We provide help whether or not it is advisable proactively make modifications otherwise you want help due to modifications made by your journey supplier. 

Bettering our technical processes and app options

We’re additionally making the TravelPerk expertise extra user-friendly by automating widespread buyer requests. Because of this you’ll profit from a sooner, extra environment friendly response to basic journey queries and our specialist brokers can deal with any advanced enterprise journey points that you simply may face.

For instance, our automated processes may also help you to shortly entry help if a flight will get canceled, whereas making it simple so that you can request journey modifications or cancelations instantly from our app in just some clicks.

Plus, we’re persevering with to enhance our granular coverage and approval guidelines to permit vacationers to ebook autonomously, whereas making certain admins stay in charge of their finances.

There are additionally plans to launch specific approvals in case of modifications to a visit reserving, so any modifications post-booking or in-trip modifications will be dealt with extra effectively.

The TravelPerk web site and cellular app have an built-in flight standing function, which supplies you the power to trace the standing of your flight. The cellular app is very helpful as a result of if in case you have notifications turned on, you’ll obtain alerts if there’s delay or cancellation to your booked flight.

FlexiPerk provides you essentially the most versatile enterprise journey ever. You’ll be able to add FlexiPerk safety to your journey bookings, enabling you to ebook prematurely – when flight fares are cheaper – and you may cancel your reserving as much as two hours earlier than departure and get at the very least 80% of your a reimbursement.

FlexiPerk is right for enterprise journey and managing stress as a result of it may be added to single flights, whole journey bookings, or to all firm bookings for added peace of thoughts.

3. The largest choice of enterprise journey choices at your fingertips

TravelPerk affords the biggest journey stock available on the market, which suggests you might be by no means in need of enterprise journey choices. You’ll be able to shortly and simply verify and ebook various journey options at brief discover, whether or not it is a flight ticket, prepare journey, or automotive rent, the TravelPerk platform has bought you coated.

4. Partnership with AirHelp

We associate with firms from all over the world to broaden our attain and the companies we will give you. One of many latest additions to the TravelPerk household is our integration with AirHelp –  the world’s greatest air passenger rights group, which helps you declare flight disruption compensation.

The mixing with AirHelp permits them to make use of TravelPerk flight knowledge to establish flights which can be eligible for compensation. If you’re affected by flight delays or cancelations, as a TravelPerk buyer, AirHelp can course of your declare for compensation.

6 suggestions that can assist you keep forward of journey disruptions

TravelPerk affords you some ways to handle stress throughout enterprise journey, however there are different issues you are able to do to enhance your enterprise journey expertise, together with:

  1. Obtain the TravelPerk app – Including the TravelPerk app in your IPhone or Android means which you could entry flight updates on the go and shortly contact our customer support group 24/7 must you encounter any issues.
  2. Verify the airport and/or airline web site – A day or two earlier than you are attributable to journey go to the airport web site from which you might be departing or the web site of the airline that you’re flying with to verify for basic disruption updates and recommendation. If there is a matter, you continue to have time to plan various journey choices with TravelPerk.
  3. Select an alternate route or departure airport based mostly on present service standing – If air journey is unavoidable for your enterprise journey, then we suggest selecting an alternate route or departure airport if the one you might be booked to fly from is experiencing disruption.
  4. Journey with hand baggage solely – Touring gentle means you will not must verify any extra baggage and you may hold your baggage within the flight cabin. This implies no ready on the baggage carousel upon getting disembarked, plus it reduces the chance of your baggage getting misplaced.

    💡Trace: Ensure you verify {that a} full measurement cabin bag is included in your airfare, so you understand that it is not only a backpack or purse that you’re allowed to tackle board.

  5. Improve to precedence boarding – To keep away from intensive airport queues and to board your flight in good time, we advise paying that little bit further for precedence boarding. There isn’t any higher method to handle stress throughout enterprise journey than to get on board and get your self settled forward of your flight.
  6. Get to the airport prematurely – Relying in your departure airport, it is best to get there 2.5 – 3.5 hours prematurely. Attending to the airport early lets you retrieve your boarding go, discover your gate quantity and get by means of airport safety checks properly forward of your departure. You’ll be able to then chill out, get a chew to eat, seize a espresso or discover obligation free outlets figuring out that you’re able to journey.

See how TravelPerk makes enterprise journey stress free



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